Repair of coffee makers Delonghi, Saeco, Krups


Design and diagnostics

Before you start repairing a device, you need to determine what exactly is broken in it. This will help significantly speed up and simplify the repair process. There are two types of coffee machines:

Their main difference is the operating pressure. In drip coffee makers (Bosch, Zelmer, Vitek), hot water drips through a coffee filter, through which it passes into the cup as an aromatic drink. In espresso, a stream of boiling water is poured into the cup, passing through a coffee tablet (pressed ground natural coffee). The advantage of using espresso coffee makers Electrolux, Binatone, Braun, Philips (Philips) and many others is that they can work without a filter.


Photo - espresso

Capsule coffee machines for brewing coffee have a special container into which ground natural powder is poured. This allows you to brew a drink with or without pressure. The key difference between these functions is that professional carob coffee makers can make coffee with foam.


Photo — kapelnaya

The main problems of coffee machines and coffee makers of household and professional types:

  1. The water stopped flowing. Most likely, one of the water supply pipes is simply clogged;
  2. The coffee began to give off a strange smell or taste. In this case, it is not always necessary to independently repair coffee makers; perhaps you simply changed the coffee tablets (they come in Dolce Gusto - Dolce Gusto, Nestlé, Jacobs, etc.). Another reason could be a clogged filter or cheap material for the device. If the optimal water temperature for brewing coffee is 95 degrees, then the internal parts heat up to 125 and higher. As a result, cheap plastic may begin to melt, transferring its flavor to the drink;
  3. Cold coffee. The heating element stopped working;
  4. Incorrect water dosage (common with capsule coffee makers). The breakdown may lie either in the engine or in the timer operating circuit;
  5. The coffee maker does not turn on. There may be several reasons: engine failure, pump failure, problems with the power cord;
  6. You cannot adjust the brewing or cup filling time. Depending on the type of coffee maker, this may be a breakdown of the time relay, control circuit, motor (or one of its compartments).

It is worth noting that after the intervention, warranty repairs will no longer be provided, so if you are not confident in your abilities, it is better to contact a company service center.


Photo - schematic diagram

Questions and answers

Dolce Gusto's development provides the best temperature for perfect coffee. If you increase the temperature of the drink, the ground coffee will have a burnt taste.

For those who prefer hotter coffee, there are several options:• Preheat the cup in advance.• Be sure to wait until the indicator has finished flashing while the thermoblock is heating up before preparing the drink.• Before installing the capsule, pour a small amount of water from the machine into the cup, pour it, then install the capsule and prepare the drink.• If scale appears in the machine, remove it (if you only noticed a drop in the temperature of the drinks recently).

The usual temperature of the drink in a cup:• Capsules with roasted and ground coffee: above 70 C°• Capsules with instant coffee: above 65 C°

If you have just purchased a coffee machine and are about to use it for the first time, read the instruction manual. Operating instructions for all machines can be found on our website.

Here are some good usage tips that will be helpful for you:1. Fill the water tank.2. Install it into the machine and lock it until it clicks.3. Turn on the machine and wait until the indicator turns greenish.4. Before using it for the first time, the machine must be cleaned. To do this, select the largest amount of water, place an empty container under the drink outlet, press “Cold water” (blue button) and wait until all the water flows out. Repeat the process in the “Hot water” position (reddish button). Your machine is now ready to use.5. Fill the water tank.6. Insert the capsule into the holder.7. Select the desired water level (water volume is indicated on the capsules).8. Select “Cold/Hot water” depending on the drink you want.9. Wait until the indicator turns green before removing the capsule.10. Throw away the used capsule.

How to disassemble a dolce thick coffee machine.

You are on the threshold of a most interesting journey into the world of coffee, coffee makers and coffee machines. It won't be easy to figure it out, but we can handle it. Now the market offers us so many devices that it can be very difficult to think for yourself and make the right choice. Modern models differ in the method of obtaining an invigorating drink, price, functionality, dimensions, appearance and, of course, the taste of the resulting result.

Firstly, we should decide what we directly want from a miracle coffee maker. Espresso, cappuccino, latte, mochaccino, slop? If the coffee machine can’t prepare what you want, then no matter how hard you try, it won’t do it.

Secondly, with the expression coffee in bed you will have pleasant associations with the smells of freshly prepared coffee and, mind you, lying in bed, because the automation will do all the work for you.

And thirdly, it’s time to keep up with the times, forget about the ever-running Turks. Enjoy having your own personal barista in your home.

Assess your financial abilities and go ahead and scroll through our online catalog:

Repair of Dolce Gusto coffee machines.

Equipment produced under the Dolce Gusto brand is known throughout the world for its quality and affordable price. Capsule-type coffee machines from the manufacturer Krups are compact in design and have all the technical features of professional equipment (high pressure, automatic functions, etc.). Dolce Gusto repairs are created by service centers, the quality of work of which is controlled by the manufacturer.

How to disassemble a coffee maker

In order to repair any coffee makers (Nespresso - Nespresso, Delonghi), you will need to first disassemble them. Step-by-step instructions on how to do this:

  1. There are set screws on the back of the coffee machine. They need to be untwisted and put aside. They can be of several types: hidden, cross and cone-shaped (often found in Indesit). They are removed with a screwdriver, pliers or other suitable tools;
  2. If the case is not removed after removing the screws, then it is secured with hidden locks. The latches are located at the bottom of the rear panel. They cannot be opened from the outside, so you will have to pry them off with a knife or screwdriver;
  3. After removing the housing, you can begin repair work.

If the tube of DeLongy, Bork, Ariete or other coffee makers is clogged, then you need to use a long thin rubber hose to repair it. It runs along the duct and breaks through the blockage. Sometimes special brushes with a flexible stem are used for such purposes; they allow you to clean the tube and remove not only coffee, but also mineral deposits.


Photo - design

Cleaning the filter is a little more difficult. With frequent use, various debris accumulates on it: salt plugs, coffee dust, scale. It should be cleaned only according to the instructions, because otherwise, the integrity of the spare part may be compromised. In most cases, it can be wiped with a swab soaked in alcohol or another degreaser. After washing, rinse the part thoroughly.

The most common faults

German Krups coffee machines, if all operating rules are followed, can function perfectly throughout the entire warranty period. However, improper use combined with lack of proper care can lead to some breakdowns and malfunctions. The following factors most often lead to the failure of this device:

  • carelessness and rudeness when using a coffee machine;
  • using too hard water or water of questionable quality;
  • quite frequent and sudden changes in electrical voltage;
  • the appearance of strong scale on the heating elements of the Krups coffee machine;
  • coffee capsules getting stuck and absolutely impossible to remove;
  • coffee machine falling to the floor.

How to choose?

Given the contrast of types that Krups Nescafe Dolce Gusto offers, every coffee lover will be able to find the right one. When choosing, you should pay attention to the fact that in addition to the above features, the Melodi model is equipped with an advanced security system and will not turn on without a capsule, while the Circolo and Oblo models have a “thermal block” function, thanks to which the water heats up even faster. In one way or another with its functions, judging by the reviews of coffee lovers, each of them can be mastered at the appropriate level and the range of drinks offered is approximately uniform. All that remains is to choose a model that is suitable in terms of other characteristics. For a large family, Melodi or Circolo models are probably more suitable. A bachelor can be satisfied with Piccolo Genio or Mini Me. The Genio 2 Billy The Artist will suit the aesthete. People who are always late and in a hurry can choose the Oblo model.

Taking a break from the manufacturer’s generous promises and looking at reviews from real customers. You can see that there are very few complaints about the service life and overall quality of the product. Many note the average taste of the drink, but at the same time attribute this to personal preferences rather than the disadvantage of Krups and Nescafe. Buyers consider the cost of capsules to be another diverse factor (400 rubles for 16 capsules), which, on the one hand, is not as small as we would like, but on the other hand, when calculating for one cup of coffee, it is completely applicable. A specific disadvantage is the small cord and the lack of ability to use capsules from other companies.

There is debate among Internet users about the taste of drinks, but consumers come to the same opinion regarding certain features of coffee from capsules for Nescafe Dolce Gusto.

  • This brand of espresso coffee is particularly strong; Americano has such a soft and pleasant taste that if you add milk to it, you can drink it even in the evening.
  • For those who do not want to give up coffee even in the summer heat, the manufacturer provides the opportunity to prepare iced cappuccino, but many users agree that the taste of the drink is somewhat specific, because the coffee comes out very watery.
  • I have no complaints about the taste of cocoa and hot chocolate from a coffee maker. Taking into account the fact that these are more popular drinks for children, this is an important question.
  • Lungo and espresso drinks have the richest taste. Buyers agree that these types of coffee instantly invigorate thanks to their own pleasant bitterness.
  • Cappuccino and latte, so beloved by the weaker sex, also cannot be criticized for their thickness or taste. For women losing weight, manufacturers have even provided capsules containing skim milk.
  • Moca Dolce Gusto tastes like a cross between lungo and the least rich types of coffee. It can be consumed at any time of the day as a regular tonic drink.

Overall, to summarize, we can say that the Nescafe Dolce Gusto Piccolo coffee maker is a completely worthy product at an affordable price. The device will appeal to people who love coffee, but at the same time do not want to spend untold amounts on kitchen devices. The speed of water preparation, as well as the coffee making itself, is surprising, for such a small device. Additionally, you can purchase excellent tableware, for example, special coffee glasses. Then you can enjoy not only the taste, but also the beauty of the design of the drinks.

The Nescafe Dolce Gusto coffee maker is a device that can decorate the kitchen and make life easier for many coffee lovers.

The following video is a review of the Dolce Gusto coffee maker.

When does a coffee machine need repair?

In order to determine whether a Krups coffee machine needs repair, you need to carefully observe its behavior. Let's look at the problems that arise most often, as well as effective ways to solve them. If you are not sure that you can properly troubleshoot problems with your own hands, photos and videos will help you.

  • If strong squeaks and other extraneous sounds appear during operation of the coffee machine, this indicates a malfunction of the coffee grinder mechanism.
  • If the device has stopped coping with the functions of brewing coffee or brews it, but it is too weak and unsaturated in the presence of all the necessary ingredients, a thorough diagnosis is required to determine the exact cause.
  • If leaks are detected in the Krups coffee machine, you must immediately disconnect the device from the electrical network. This problem indicates damage to the tube or valve. After replacing the faulty part, you can resume using the device.
  • If the machine stops brewing cappuccino, the problem can be resolved by thoroughly cleaning the cappuccino maker.

Main types of coffee machine repairs

There are three main types of repair of a Krups coffee machine depending on the nature of the malfunction:

A simple repair of a Krups coffee machine in most cases involves performing such actions as cleaning the heating elements of the device from scale, as well as replacing some parts that have failed - clamps, tubes, gaskets, sensors, brackets, etc. This type of repair can be successful done independently.

To perform a moderately complex repair with your own hands, you will need certain knowledge and skills that can be gleaned from training videos. This type of repair includes the replacement of important components with preliminary complete disassembly of the Krups coffee machine. If you are not confident in your abilities, it is better not to take risks and use the services of experienced specialists.

Complex repairs of a Krups coffee machine should be trusted to real professionals. This typically involves replacing components such as the control board, power board, and display. It is simply unrealistic to cope with it on your own.

How to prevent breakdowns and malfunctions of your coffee machine

In many cases, it is much easier to prevent malfunctions of the Krups coffee machine than to fix them later. To do this, it is necessary to follow the operating rules and pay attention to competent prevention.

  • Firstly, regularly replacing the coffee machine filter will reliably protect the device from the harmful effects of low-quality water.

  • Secondly, the decalcification procedure will help extend the reliable operation of this device - it involves thorough descaling and should be carried out regularly.

Effective preventive measures, competent and careful operation, as well as timely repairs are necessary conditions that will significantly extend the life of the Krups coffee machine.

Why do you need a good and high-quality coffee machine? Of course, for aromatic hot coffee in the morning. The process of brewing this wonderful drink is almost completely automated and requires minimal human intervention. The filling of the device implies the presence of many mechanical parts, electronic circuits, as well as a miniature hydraulic system. However, everything soon breaks down and these necessary devices are no exception. When coffee machines break down, there are only two options left: take them to a service center or repair the coffee machine yourself.

Repair of capsule coffee machines

Information

About the place: Repair of capsule coffee machines

Repair of capsule coffee machines in our workshop with the introduction of unique devices. A technician's visit and diagnostics are included in the price of the repair. Show in full…

100% guarantee on all types of work and spare parts for capsule coffee machines. Delivery to the service center and back to the client free of charge in case of provision of repair or maintenance services.

Typical malfunctions of capsule coffee machines

Jamming of coffee capsules in the coffee machine Breakage of the steam supply regulator Contamination of the coffee straining membrane Blocking of the thermostat regulator when using different capsules

Repair of capsule coffee machines at home or office

Repair of capsule coffee machines is carried out mostly at the client’s home or office. The visit of the master usually occurs on the day of the appeal. The time of arrival at the location is discussed with the client in advance by telephone. If it is impossible to repair it at home, the device is delivered to the service center and returned to the client upon completion of the repair. The price of repairs and spare parts for a capsule coffee machine is agreed upon with the client before work begins. Before delivering the capsule coffee machine back to the customer, the necessary calibration of the devices is carried out and all coffee making modes are checked. Unique spare parts for capsule coffee machines

When repairing and maintaining a capsule coffee machine, unique spare parts from manufacturers are used. For diagnostics, special tools and consumables recommended by manufacturing companies are used. Repair and service (scheduled) service of capsule coffee machines usually takes less than one to two days. Urgent repair of the coffee machine and visiting the client at night is possible and is discussed personally.

Call or request from the website

It’s painfully easy to order repairs, preventative maintenance, or simply diagnostics of capsule coffee machines; just call or send an online request for a technician to visit you. The engineer on duty will accept the order, agree on the address and time of arrival at the site. Applications for repairs are accepted around the clock every day, in all weathers, holidays and seasons.

Call us right away, we will fix it!

On-site repair technician visit

Masters travel free of charge on the day of the appeal in Moscow from 08.30 to 22.00, without weekends or holidays.

Also at night with an additional payment of 50% to the price of repair of capsule coffee machines.

The price of a specialist visiting the Capital Region is negotiated personally and depends on the distance from the Moscow Ring Road.

Prevention and repair of capsule coffee machines Repair or cleaning of capsule coffee machines

To repair capsule coffee machines at home, in the office, or at another location, the service engineer will take the necessary unique spare parts and tools with him on the road. He will replace faulty spare parts, adjust the coffee supply and check operation in all modes.

Warranty up to 3 years on labor and spare parts.

*In the rarest cases, overhaul of capsule coffee machines is possible only at a service center. Payment for repairs using any convenient method Payment for repairs and spare parts

You can pay for all repairs using any method convenient for you: cash or bank transfer. Payment upon completion of work. We accept payment from Visa and MasterCard plastic cards. Also by electric payments of the favorite systems: Yandex.Means, WebMoney, Qiwi-wallet, Western Union, PayPal.

Delivery for repairs to the service center and back, free of charge!

The main problems of coffee machines and coffee makers

  1. The water supply is interrupted. There is a blockage in the mechanism pipeline;
  2. The coffee has acquired an unusual smell or taste. In this case, you don’t always need to fix something yourself. Perhaps you just need to change the coffee tablets, and there is a very wide choice of them: Dolce Gusto - Dolce Gusto, Nestle, Jacobs, etc. Alternatively, the coffee machine filter may become clogged. Another factor affecting the taste and smell of coffee can be cheap plastic. During operation, some parts of the machine heat up to 130 degrees, which can cause the plastic to melt;
  3. Cold coffee. Most likely, your heating element has stopped working;
  4. The carob coffee maker does not work. This can be influenced by many factors: the motor is broken, the pump is not working, the power cable is broken;
  5. The dosage of water has been exceeded (most often found in capsule coffee machines). Most likely, the breakdown lies in the engine or in the timer operating circuit.
  6. The cooking time setting circuit does not work or the dosage per cup is incorrectly adjusted. Of course, you need to focus on the model of the device and its brand, but a common reason is the incorrect operation of the engine control circuit or one of its compartments.

If you are not sure that you can repair a coffee machine, then it is better to take it to specialists. If the device is under warranty, then there is no point in disassembling it at all; it will instantly lose the warranty.

How to use?

The principle of using the device is simple and understandable even to a person far from technical sophistication. The capsule is inserted into the tray, then the handle is turned on and the water supply is turned off. To make dark coffee you need one capsule, to which you can add another one with dry milk if desired. And after a few minutes of waiting, you can enjoy an invigorating drink. The product is accompanied by a detailed annotation in the form of pictures, which describes the procedure step by step and clearly.

The manufacturer Krups Nescafe Dolce Gusto presents a number of types of coffee makers: Piccolo-Genio, Melodi, Circolo, Mini Me, Oblo. The first thing you notice is the very significant difference in design. Any model is presented in several colors, and for the most demanding ones there is even a limited edition Genio 2 Billy The Artist. The design is made in pop art style.

Regardless of the chosen model, the manufacturer provides a two-year warranty, promises silent operation and introduces an energy saving function (the device turns off after a certain time).

In addition to color schemes and other design delights, models differ in weight, cost and water tank capacity. The Piccolo-Genio model has the lowest parameters, which weighs around 2.5 kilograms and holds a water volume of only 0.6 liters. With all this, it turns out that the Mini Me coffee maker does not fully live up to its name, holding a water volume of 0.8 liters. The Circolo model has a larger size with a water tank capacity of 1.3 liters and a weight of 3.7 kilograms. Melodi has similar dimensions. The model also has an exciting prize in the form of an LED illuminated cup stand. If we associate models by technical features, then we will not be able to find significant differences. The power of each is about 1400 W, the pump pressure is 13 bar, and the water is heated using a thermoblock. Despite the difference in size, design and cost, manufacturers promise the taste of the drink is comparable to “prepared by the hands of a professional barista in the best coffee shop in the city.”

How to disassemble a coffee machine?

To repair a coffee machine, you first need to disassemble it. And how to do this correctly is described step by step below.

  1. You need to find the back wall of the device, or rather the installation screws. Unscrew it with a screwdriver, pliers or whatever is at hand and is ideal for such work, set aside. It is worth noting that there may be several screw options. They can be hidden, cross-shaped or with a convex head;
  2. The screws have been removed, it is logical that the cover should be easily removed. However, if you cannot remove it, then there are hidden locks in the case. Most often these are ordinary plastic latches and they are located at the bottom of the back cover. From the outside, such a lock can be easily opened with a knife or a small screwdriver;
  3. Finally, we have access to the “insides” of the machine, it’s time to start repairs.

Coffee maker won't turn on

  1. Initially, it is worth checking whether everything is in order with the food. See if the cable is broken, check the grounding.
  2. It also happens that household coffee machines produced in the Middle Kingdom simply lose contacts (they come off). Such cases also occurred with more famous brands: zauber, melitta, trevi. It is enough to check all the wire connections with the control circuit.
  3. A common case with Senseo¸Siemens and Ufesa machines is that they have low-quality thermostats built into them. To diagnose it, you need to remove one wire from its end and “ring” the contacts with a tester. If all is well, the circuit will be closed.
  4. The heating element may also fail. Diagnostics is carried out similarly to a thermostat. Replacing it with a new one is difficult; it will be easier to try to repair or buy a new coffee machine.
  5. Very often, on the shelves next to the coffee machine, all the necessary accessories that you will certainly need for the correct operation of the device are sold. And to clean parts, technicians are advised to buy special flexible brushes.

Capsule coffee makers: operating principle

The principle of operation and repair of capsule coffee machines is slightly different from drip coffee machines. A small container with coffee powder is attached inside the machine, and the piercing mechanism is clamped manually. After use, the capsule is disposed of. There are most often no temperature sensors inside such devices, but a regular pump that operates on a timer. The water supply rate is calculated in advance. If water is supplied at the wrong dosage, the timing of the supply may be broken.

Repair of coffee makers often does not depend on the brand or model; in general, they differ only in nuances. This could be the shape, as well as the location of parts, size, or different types of sensors. The very principle of operation of the coffee machine does not change.

Any professional inspection for damage always starts with the cord. It makes no difference whether it is repairing capsule or drip coffee machines. Then the power board is checked (if there is one); it is worth noting that the coffee machine has a lot of filters, diode bridges, and also transistors. This all needs to be inspected for burnout. This is the only way to recognize the true cause of equipment malfunction.

Features and benefits

The above-mentioned product is a capsule-type coffee maker and differs from other analogues in the ease of changing capsules, the possibility of manual or automatic dosing of the drink depending on the model, and a very aesthetic design that evokes thoughts of equipment borrowed from spaceships from mind-blowing movies. The big advantages are the relatively small size of the models, ease of operation and reasonable cost. Also, to ensure consumer satisfaction, the coffee maker can prepare coffee to suit any taste. It should be noted that you can only enjoy those drinks produced by the manufacturer. But if we omit this insignificant minus (since the assortment is still very large), you only need to have a suitable capsule and you can enjoy cappuccino, latte, macchiato, several types of espresso and other drinks if desired. The device can even prepare Nesquik and tea.

But with all this, it is necessary to emphasize that with the variety of drinks, it is not designed “for flow”, but for a family of several people, the volume that the manufacturer implies (the largest is 1.3 liters) may be completely sufficient. Those who like to drink coffee from huge mugs may face a problem, which is that one pour of water yields several cups of 100 ml each. And if you try to increase the volume of water, the coffee will come out very diluted. When milk is added, the taste of the drink becomes completely unacceptable.

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